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Frequently Asked Questions
Transport
Q. How long will it take for my car to
be delivered?
A. As soon as we receive your order
our planners will allocate the first suitable transporter. We can
advise an estimated delivery schedule at the time you place your order,
please ask.
Q. Where are your offices, can I come
to see you?
A. We are located in the Welsh
countryside just across the border from Chester. All visitors are
welcome to view our facilites, but please telephone us before hand.
Q. I have a single car to deliver OR I
have four hundred cars to deliver?
A. We cater for individuals, major
manufacturers and dealers wishing to move any number of vehicles
anywhere in the UK or Europe.
Q. Can you transport vans and trucks?
A. Sure, no problem.
Q. How many cars can you load onto a
transporter?
A. Depends on the size of the cars
obviously, but we have a range of trucks capable of carrying up to
twelve cars at a time.
Q. How do I know I can trust your
company with my car?
A. Car Collection Services have been
in the business of vehicle transportation since 1949. Our highly
trained drivers have a damage bonus system as part of their wages,
ensuring they take the greatest care of your car. Just in case we carry
full goods in transit insurance so in the event of a mistake, and from
time to time they do happen, your car will be fully repaired by an
authorised reputable company.
Q. My car is a non-runner, can you
still transport it?
A. Some of our trucks are equiped with
winches, so in most cases is isn't a problem.
Q. Do you only transport vehicles?
A. Yes, we prefer to stick to what
we're good at.
Q. I'm going treking around the world
and I need someone to look after my classic car...?
A. Call us to discuss your
requirements, we can help you.
Registrations
Q. I have purchased a car from outside
the UK, can it be registered with the DVLA?
A. In most cases, yes. We have
extensive experience in registering imported vehicles from all over the
world. Our good relationship with our local DVLA office ensures that
registrations are completed quickly, typically 3/4 working days. If
your car has come in from outside of the European Union and is less
than ten years old, it will need to go through an SVA test (Single
Vehicle Approval). We can arrange that too.
Q. I've imported a car but don't have
the time to register it....
A. We can take over the entire
process, delivering the car to you 'On the Road'.
Q. What are your fees for DVLA
registrations?
A. We charge £35+vat for
handling vehicle registrations. We can also supply and fit number
plates at one of our compounds, the charge for this is
£20+vat.
Miscellaneous
Q. Do you sell cars?
A. No, at least not yet anyway, but we
can recommend some very honourable and trusted dealers both home and
abroad.
Q. What types of payment do you accept?
A. We accept all major credit and bank
cards, cheques, bank transfers, and of course big fistfulls of cash are
also welcome.
Q. Can I collect my newly registered
car from your compound?
A. Yes, and we'll even put the kettle
on for you whilst you inspect your new vehicle.
Q. Are you a member of any industry
bodies.
A. We are active members of the
'Freight Transport Association'.
Q. Do all of your drivers talk to
themselves?
A. No, just Brian. But we love him
anyway.
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The UK's premier
vehicle management
company
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